Press Release – updated: Oct 31, 2017 08:00 EDT
Houston, TX, October 31, 2017 (PRESS RELEASE JET) – Texas Electricity Ratings announced their latest People’s Choice rankings of the major Retail Electricity Providers in the state of Texas based purely on customer reviews. The number one provider based on a rolling 6 month average is Direct Energy followed by 4Change Energy and Champion Energy. Bounce Energy, Amigo Energy and Trieagle Energy followed in that order to round out the top 5 customer choice providers in Texas.
Direct Energy out-scored over 40 retail electricity providers with very strong customer reviews and scores across multiple ratings categories, including: Price Plans and Promotions, Order Experience, Billing and Account Management, and Customer Service.
4Change Energy finished second in the top five with competitive pricing and outstanding community and charity programs. Champion continues to receive strong customer satisfaction scores and it’s weekly usage emails scored huge with customers.
The People’s Choice Rating is a measure that reflects customer reviews of providers submitted to the Texas Electricity Ratings web site. Based on rolling six month averages, reviews are checked for appropriateness, approved, and posted to the site. Providers are notified when a review is published, providing a public dialog between the provider and the customer. Full details can be found on our blog at Texas Electricity Ratings People’s Choice Award.
Texas Electricity Ratings advocates for consumers and evaluates providers in the Texas electricity market for features and characteristics that typical energy customers may miss such as high deposits, variable rates, incentives, “free” plans, and minimum usage plans. These new rankings are designed to help consumers find the best electricity providers to fit their individual needs, as well as educate customers about potential marketplace pitfalls.
TexasElectricityRatings.com offers daily updated information about electricity rates in Dallas, Houston, Fort Worth, Arlington, and hundreds of other cities in Texas. Since 2009, Texas Electricity Ratings has helped over 1.8 million Texans make better energy choices. TexasElectricityRatings.com is the destination web site for Texas residents and business owners to share their opinions and have a voice in the Texas Deregulated Energy market. Electricity Ratings, LLC helps people make informed buying decisions through its consumer reviews platform and is a reliable source for valuable consumer insight, advice, in-depth energy company service evaluations, and personalized recommendations. Our mission is to help consumers harness the power of information to find, compare, and buy electricity and energy services from the best providers.
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