Matt joins The Connection® team with over 20 years of experience in contact center providing domestic, near and offshore contact center solutions to leading Fortune 500 companies in the retail, healthcare, energy and utilities markets. “Matt is a great addition to the team,” said Fred Weiner, President of The Connection®, “he will be an integral part in growing our footprint in new, as well as existing markets.”
In addition to contact center services, Matt will provide additional value to customers through the full service line offered from The Connection® including contact center consulting, contact center training & Agent development, custom eLearning work and LMS services. “I have extensive experience in the contact center industry,” says Sanders, “I’ve never before been able to offer such a complete performance solution – outsourcing services, consulting and training – under one company. I look forward to presenting this to the market and helping customers realize even more value to an already great service.”
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